Shipping Policy

Worldwide Shipping

  • We offer free worldwide shipping on all orders.
  • Once your custom sneakers are ready, we will ship them directly to your doorstep.
  • You will receive a tracking number once your order has been dispatched, allowing you to track the journey of your shoes.

Processing Time

Please note that the processing time for your order is 2-4 weeks, as we meticulously craft and package your shoes to ensure they arrive in perfect condition.

Responsibility for Lost or Stolen Packages

We are committed to ensuring every package reaches its destination safely and take responsibility for courier-related issues. However, we cannot be held liable for circumstances beyond our control, such as:

  • Incorrect shipping address provided by the customer.
  • Failure to collect the package in time.
  • Delivery to an unsecured location.

To prevent issues, we kindly ask that you double-check your shipping address and ensure it is accurate and secure. Thank you for your understanding.

Customs Fees

Depending on your country, some packages may incur additional customs fees or import duties. These charges are the responsibility of the buyer. Unfortunately, we are not liable for any customs fees that may apply to your order. To avoid unexpected charges, we recommend reviewing your country’s import regulations before placing an order.

Contact Us

If you have any questions or concerns regarding shipping, feel free to reach us at info@embrofit.com. We are here to assist you and ensure you have the best possible experience with Embrofit.